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Preview site — suppliers, prices and reviews shown are sample data, not real businesses.
Go BashKids' Party Planner

Help

How can we help?

Can't find your answer? Contact us.

Planning & booking

Do I need an account?

You can plan without one. When you send requests we ask for your email and send a secure sign-in link — no password to remember.

How long do suppliers take to reply?

Suppliers have 48 hours to accept, ask a question or decline. If they don't reply in time, the request expires and we suggest alternatives.

How do I pay?

During our launch you pay each supplier directly once they've confirmed, using the details they give you. Go Bash doesn't take card payments yet.

Can I change the date or guest numbers?

Yes — update it on your party page and every supplier involved is notified.

How do I cancel?

Cancel from your party page. Each supplier's own cancellation terms apply and are shown before you send a request.

Invites & RSVPs

Do guests need an account to RSVP?

No. Guests open your invite link, tap Yes or No and add numbers and any dietary notes.

Who can see dietary and allergy notes?

Only you, the host. They're deleted automatically after the party.

Safety & trust

What does “DBS seen” mean?

Our team viewed a DBS certificate for the named person who'll be at your party, and we show the type (Basic or Enhanced) and the date we checked.

How do I report a problem?

Use “Report this listing” on any supplier page, or contact us. We review every report.

Help centre | Go Bash